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SQL Server installation Exit code -2068051667 Error 2349

 

 

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SQL Server installation Exit code -2068051667 Error 2349.


Applies to: SQL Server 2012.

Date created: September 21, 2023.
 

Problem Description.
 

A user was installing SQL Server 2012 on a computer then he received Error 2349 from SQL Server setup program while it was on a step named "Install_SQlsupport_katmairtm_cpu64.action:installfiles.copyingnew files".

On the Summary.txt log file created by SQL Server setup the following content was found.

 

Overall summary:
  Final result:                  Failed: see details below
  Exit code (Decimal):           -2068051667
  Start time:                    2013-01-25 11:19:52
  End time:                      2013-01-25 11:48:10
  Requested action:              Install

Setup completed with required actions for features.
Troubleshooting information for those features:
  Next step for Adv_SSMS:        Use the following information to resolve the error, and then try the setup process again.
  Next step for Conn:            Use the following information to resolve the error, and then try the setup process again.
  Next step for BC:              Use the following information to resolve the error, and then try the setup process again.
  Next step for SSMS:            Use the following information to resolve the error, and then try the setup process again.
  Next step for BIDS:            Use the following information to resolve the error, and then try the setup process again.
  Next step for SQLEngine:       Use the following information to resolve the error, and then try the setup process again.
  Next step for Replication:     Use the following information to resolve the error, and then try the setup process again.
  Next step for IS:              Use the following information to resolve the error, and then try the setup process again.
  Next step for AS:              Use the following information to resolve the error, and then try the setup process again.


Machine Properties:
  Machine name:                  TABAPPSERVER2
  Machine processor count:       8
  OS version:                    Windows Server 2008
  OS service pack:               Service Pack 2
  OS region:                     United States
  OS language:                   English (United States)
  OS architecture:               x64
  Process architecture:          64 Bit
  OS clustered:                  No

Product features discovered:
  Product              Instance             Instance ID                    Feature                                  Language             Edition              Version         Clustered 
  SQL Server 2008      MSSQLSERVER          MSSQL10.MSSQLSERVER            Database Engine Services                 1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008      MSSQLSERVER          MSSQL10.MSSQLSERVER            SQL Server Replication                   1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008      MSSQLSERVER          MSSQL10.MSSQLSERVER            Full-Text and Semantic Extractions for Search 1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008      MSSQLSERVER          MSAS10.MSSQLSERVER             Analysis Services                        1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008      MSSQLSERVER          MSRS10.MSSQLSERVER             Reporting Services - Native              1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008                                                          Management Tools - Basic                 1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008                                                          Management Tools - Complete              1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008                                                          Client Tools Connectivity                1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008                                                          Client Tools Backwards Compatibility     1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008                                                          Client Tools SDK                         1033                 Standard Edition     10.0.1600.22    No        
  SQL Server 2008                                                          Integration Services                     1033                 Standard Edition     10.0.1600.22    No        

Package properties:
  Description:                   Microsoft SQL Server 2012 Service Pack 1
  ProductName:                   SQL Server 2012
  Type:                          RTM
  Version:                       11
  SPLevel:                       0
  Installation location:         G:\x64\setup\
  Installation edition:          Standard

Product Update Status:
  None discovered.

User Input Settings:
  ACTION:                        Install
  ADDCURRENTUSERASSQLADMIN:      false
  AGTSVCACCOUNT:                 OFFICE\Administrator
  AGTSVCPASSWORD:                *****
  AGTSVCSTARTUPTYPE:             Automatic
  ASBACKUPDIR:                   C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Backup
  ASCOLLATION:                   Latin1_General_CI_AS
  ASCONFIGDIR:                   C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Config
  ASDATADIR:                     C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Data
  ASLOGDIR:                      C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Log
  ASPROVIDERMSOLAP:              1
  ASSERVERMODE:                  MULTIDIMENSIONAL
  ASSVCACCOUNT:                  OFFICE\Administrator
  ASSVCPASSWORD:                 *****
  ASSVCSTARTUPTYPE:              Automatic
  ASSYSADMINACCOUNTS:            OFFICE\Administrator
  ASTEMPDIR:                     C:\Program Files\Microsoft SQL Server\MSAS11.MSSQLSERVER12\OLAP\Temp
  BROWSERSVCSTARTUPTYPE:         Automatic
  CLTCTLRNAME:                   <empty>
  CLTRESULTDIR:                  <empty>
  CLTSTARTUPTYPE:                0
  CLTSVCACCOUNT:                 <empty>
  CLTSVCPASSWORD:                <empty>
  CLTWORKINGDIR:                 <empty>
  COMMFABRICENCRYPTION:          0
  COMMFABRICNETWORKLEVEL:        0
  COMMFABRICPORT:                0
  CONFIGURATIONFILE:             C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\ConfigurationFile.ini
  CTLRSTARTUPTYPE:               0
  CTLRSVCACCOUNT:                <empty>
  CTLRSVCPASSWORD:               <empty>
  CTLRUSERS:                     <empty>
  ENABLERANU:                    false
  ENU:                           true
  ERRORREPORTING:                false
  FEATURES:                      SQLENGINE, REPLICATION, AS, BIDS, CONN, IS, BC, SSMS, ADV_SSMS
  FILESTREAMLEVEL:               0
  FILESTREAMSHARENAME:           <empty>
  FTSVCACCOUNT:                  <empty>
  FTSVCPASSWORD:                 <empty>
  HELP:                          false
  IACCEPTSQLSERVERLICENSETERMS:  true
  INDICATEPROGRESS:              false
  INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
  INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
  INSTALLSQLDATADIR:             <empty>
  INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\
  INSTANCEID:                    MSSQLSERVER12
  INSTANCENAME:                  MSSQLSERVER12
  ISSVCACCOUNT:                  OFFICE\Administrator
  ISSVCPASSWORD:                 *****
  ISSVCSTARTUPTYPE:              Automatic
  MATRIXCMBRICKCOMMPORT:         0
  MATRIXCMSERVERNAME:            <empty>
  MATRIXNAME:                    <empty>
  NPENABLED:                     0
  PID:                           *****
  QUIET:                         false
  QUIETSIMPLE:                   false
  ROLE:                          <empty>
  RSINSTALLMODE:                 DefaultNativeMode
  RSSHPINSTALLMODE:              DefaultSharePointMode
  RSSVCACCOUNT:                  <empty>
  RSSVCPASSWORD:                 <empty>
  RSSVCSTARTUPTYPE:              Automatic
  SAPWD:                         <empty>
  SECURITYMODE:                  <empty>
  SQLBACKUPDIR:                  <empty>
  SQLCOLLATION:                  SQL_Latin1_General_CP1_CI_AS
  SQLSVCACCOUNT:                 OFFICE\Administrator
  SQLSVCPASSWORD:                *****
  SQLSVCSTARTUPTYPE:             Automatic
  SQLSYSADMINACCOUNTS:           OFFICE\Administrator
  SQLTEMPDBDIR:                  <empty>
  SQLTEMPDBLOGDIR:               <empty>
  SQLUSERDBDIR:                  <empty>
  SQLUSERDBLOGDIR:               <empty>
  SQMREPORTING:                  false
  TCPENABLED:                    1
  UIMODE:                        Normal
  UpdateEnabled:                 true
  UpdateSource:                  MU
  X86:                           false

  Configuration file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\ConfigurationFile.ini

Detailed results:
  Feature:                       Management Tools - Complete
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server 2008 Setup Support Files
  Component error code:          2349
  Component log file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349

  Feature:                       Client Tools Connectivity
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server 2008 Setup Support Files
  Component error code:          2349
  Component log file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349

  Feature:                       Client Tools Backwards Compatibility
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server 2008 Setup Support Files
  Component error code:          2349
  Component log file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349

  Feature:                       Management Tools - Basic
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server 2008 Setup Support Files
  Component error code:          2349
  Component log file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349

  Feature:                       SQL Server Data Tools
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server 2008 Setup Support Files
  Component error code:          2349
  Component log file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349

  Feature:                       Database Engine Services
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server 2008 Setup Support Files
  Component error code:          2349
  Component log file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349

  Feature:                       SQL Server Replication
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server 2008 Setup Support Files
  Component error code:          2349
  Component log file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349

  Feature:                       Integration Services
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server 2008 Setup Support Files
  Component error code:          2349
  Component log file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349

  Feature:                       Analysis Services
  Status:                        Failed: see logs for details
  Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
  Next Step:                     Use the following information to resolve the error, and then try the setup process again.
  Component name:                SQL Server 2008 Setup Support Files
  Component error code:          2349
  Component log file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SqlSupport_KatmaiRTM_Cpu64_1.log
  Error description:             The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
  Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.3000.0&EvtType=SqlSupport.msi%40InstallFiles%402349

Rules with failures:

Global rules:

Scenario specific rules:

Rules report file:               C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\SystemConfigurationCheck_Report.htm

 

 

We then proceeded to review the content of the SqlSupport_KatmaiRTM_Cpu64_1.log log file located at C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20130125_111854\. The following are the pertinent findings we got from the log:

 

G:\1033_ENU_LP\x64\setup\sql2008support\PFiles\SqlServr\100\Setup\Release\x64\f2kw33mm.xml 3: 1

Info 1305. Error reading from file G:\1033_ENU_LP\x64\setup\sql2008support\PFiles\SqlServr\100\Setup\Release\x64\f2kw33mm.xml.  System error 1. Verify that the file exists and that you can access it.

 File: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Release\x64\Microsoft.SqlServer.Configuration.SqlBrowserExtension.dll;    Overwrite;         Won't patch;            Existing file is a lower version

MSI (s) (58:F4) [11:31:47:118]: Source for file '0sa2ypyf.dll' is uncompressed, at 'G:\1033_ENU_LP\x64\setup\sql2008support\PFiles\SqlServr\100\Setup\Release\x64\'.

Info 2349. The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.

MSI (s) (58:F4) [11:31:47:118]: Re-applying security from existing file.

MSI (s) (58:F4) [11:31:47:120]: Verifying accessibility of file: Microsoft.SqlServer.Configuration.SqlBrowserExtension.dll

MSI (s) (58:F4) [11:31:47:121]: Note: 1: 2349

MSI (s) (58:F4) [11:47:59:023]: Product: Microsoft SQL Server 2008 Setup Support Files  -- Error 2349. The installer has encountered an unexpected error. The error code is 2349. Copy resumed with different info.
 

 

Cause.


The messages we highlighted on the findings we got from the SqlSupport_KatmaiRTM_Cpu64_1.log  indicated the SQL Server installation media (ISO) was corrupted.

 

Workaround/Solution.


The media should be downloaded again or use another media. Once you have downloaded the media, copy it to the local disk drive, and install from there. Use WinRAR or 7zip to uncompress the ISO file into a folder and run Setup program from that folder.

 

 

 

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